Last updated: 07 April 2026
1. About These Terms
These Terms and Conditions ("Terms") govern your use of QuickQuote ("the Service"), a voice-to-job automation tool provided by Revamp Automation ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms in full.
If you do not agree to these Terms, you must not use the Service.
2. The Service
QuickQuote allows users to record voice notes describing electrical work, which are transcribed and processed using artificial intelligence to generate job descriptions, materials lists, and pricing information for use within ServiceM8.
We provide the Service on an "as is" basis. While we take reasonable steps to ensure accuracy and reliability, the Service relies on third-party technologies including OpenAI Whisper and Anthropic, and we cannot guarantee that outputs will always be accurate, complete, or suitable for your specific circumstances.
You are responsible for reviewing all AI-generated content before use. Job descriptions, materials lists, and pricing generated by QuickQuote are suggestions only and should always be checked against your own professional knowledge before being relied upon for quoting, billing, or certification purposes.
3. Your Account
You must be at least 18 years old to create an account. You must verify your email address to activate your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You must notify us immediately at haydon@revampautomation.co.uk if you suspect any unauthorised use of your account.
We reserve the right to suspend or terminate your account if we believe these Terms have been violated, or if your account poses a risk to the Service or other users.
4. Credits
QuickQuote operates on a credit-based system. Each successful voice recording processed by the Service consumes one credit.
4.1 Purchase
Credits are purchased in bundles via Stripe. All prices are displayed in GBP and are inclusive of any applicable taxes. Revamp Automation is not currently VAT registered.
4.2 Non-refundable
All credit purchases are non-refundable. Once credits have been purchased they cannot be exchanged for cash, transferred to another account, or refunded, except where required by law.
4.3 Expiry
Monthly included credits reset at the start of each billing period and do not carry over. Purchased top-up credits do not expire while the Service remains active and carry over each month.
4.4 Discontinuation
If the Service is discontinued (see clause 9), we will provide reasonable notice and where possible, a pro-rata refund for unused purchased credits at our discretion.
4.5 Failed processing
If a recording fails to process due to a fault on our side, the credit will be returned to your account. Credits will not be returned for recordings that fail due to poor audio quality, background noise, or issues outside our control.
5. ServiceM8 Integration
QuickQuote integrates with ServiceM8 to update job records on your behalf using your ServiceM8 API credentials.
5.1
Revamp Automation is an independent third-party platform and a registered ServiceM8 Partner.
5.2
We are not liable for any data loss, errors, or issues caused by ServiceM8 outages, API changes, or limitations within the ServiceM8 platform.
5.3
You are responsible for ensuring your ServiceM8 API key remains valid and that your ServiceM8 account is in good standing. If your API key expires or is revoked, the Service will be unable to update your jobs.
5.4
By providing your ServiceM8 API credentials, you authorise QuickQuote to read and write data to your ServiceM8 account on your behalf solely for the purpose of providing the Service.
6. Data and Privacy
6.1 Data we collect and store
When you create a QuickQuote account, we store your company name, contact name, and email address. To connect to ServiceM8, we store your API key, which is encrypted at rest using AES-256. When you use the voice tool, your audio recording is processed and then deleted — we retain the generated transcript, job description, and matched materials. We also store your subscription plan, credit usage, billing information via Stripe, and any materials lists or quote templates you upload. Your IP address is logged temporarily during signup for security purposes and deleted automatically after one hour.
6.2 Cookies and sessions
We use session cookies to keep you logged in to your portal. These cookies are not used for tracking or advertising purposes and are deleted when you sign out or close your browser.
6.3 Voice recordings
Voice recordings are submitted to OpenAI's Whisper API for transcription. Recordings are not permanently stored by us after processing is complete.
6.4 AI processing
Transcripts are submitted to Anthropic's Claude API for processing. Both OpenAI and Anthropic process data in accordance with their own privacy policies.
6.5 GDPR
We process your data in accordance with UK GDPR. You have the right to access, correct, or request deletion of your personal data at any time by contacting
haydon@revampautomation.co.uk.
6.6 Data retention
We retain job records, transcripts, and generated content for as long as your account is active. You may request deletion of your data at any time.
7. Acceptable Use
You must not use QuickQuote to:
- Process recordings containing defamatory, illegal, or offensive content
- Attempt to reverse engineer or replicate the Service
- Share your account credentials with third parties outside your business
- Use the Service in any way that violates applicable laws
- Deliberately submit recordings designed to manipulate or abuse the AI processing system
8. Liability
8.1
To the fullest extent permitted by law, Revamp Automation's total liability to you shall not exceed the total amount paid by you for credits in the 3 months preceding the event giving rise to the claim.
8.2
We are not liable for any indirect, consequential, or economic loss including lost profits, lost contracts, loss of business, or reputational damage.
8.3
We are not liable for errors in AI-generated content. You accept that all AI-generated output must be reviewed before professional or commercial use.
8.4
We are not liable for any loss arising from ServiceM8 outages, API failures, or third-party service interruptions.
9. Changes and Discontinuation
We reserve the right to modify, suspend, or discontinue the Service at any time. Where possible we will provide at least 30 days notice. We may update these Terms from time to time — continued use constitutes acceptance.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
